Shipping policy

Shipping Policy – JF Paintings

1. Processing Time

Orders are processed within 2–5 business days after payment is received. Shipping times may vary depending on the destination and chosen carrier.

Estimated delivery time:

• Within Norway: 2–7 business days
• International: 7–14 business days (if applicable)

2. Shipping Costs

Shipping fees are calculated at checkout. 

- Standard shipping: 69 NOK

3. Tracking Information

You will receive an email with tracking information once your order has been shipped. Please check your spam/junk folder if you don't receive it.

4. Damaged Packages

If your package arrives damaged, please contact us within 48 hours and include photos of the damage. We will either send a replacement or issue a refund after review.

5. Unclaimed Packages

If a package is not collected within the carrier’s timeframe, it will be returned to us. We reserve the right to charge return and reshipping fees for unclaimed packages.

6. Shipping Destinations

We currently ship within Norway. If you are located outside of Norway and would like to place an order, please contact us before purchasing to see if we can accommodate international shipping.

7. Contact

If you have any questions about shipping or your order, feel free to reach out:

📧 jfpaintings@outlook.com
🏠 [Nordseterveien 16C]